This section contains common questions about adding and using images and documents. For more information, see our User Guide.
When an uploaded image is used in various places throughout your website, the system creates copies of the image in the correct size for the specific page or thumb. Images can be uploaded in these formats: PNG, JPG, GIF
PNG and GIF images will not darken when resized. JPG images tend to darken with each resize.
Here are some hints for maintaining the original appearance of the image:
If you have uploaded your image, but it does not display in the images list screen, please check to see if the size of the image exceeds the limit of 1000 px by 1000 px. If it does, resize the image in an image editor before uploading to the server.
When you share an article or web page on Facebook, Linkedin or other social media, Open Graph Protocol (OGP) will choose an image to appear with your post. The CMS allows you to easily change the image to one you prefer by following these steps in the Meta Tag tab of your article or webpage:
To learn more about uploading and selecting images, see Uploading Images.
There are two possible reasons why the image upload link does not display. Our file uploader uses Adobe Flash, so when the button does not appear, it's usually because Flash is disabled or compromised.
Adobe (the manufacturer of Flash) has a test page that shows the latest version available for different browsers as well as detecting and displaying what version you have (if any) on your machine. See Adobe's page here: Adobe Flash
Once a photo is uploaded, it's easy to size it down or crop it with our image editing tools.
There are times you need to resize a photo prior to uploading, for example when you are working with ads requiring exact photo sizes.
Luckily, all operating systems come with an image editing utility. On Windows, you can use Microsoft Paint to accomplish this task.
Here's a link to a Microsoft tutorial explaining how to use Paint to resize an image: http://windows.microsoft.com/en-us/windows7/resize-a-picture-using-paint
Make sure to save the photo to JPEG, JPG or PNG as these are the preferred image formats.
It's easy. Here is the step by step process to change your favicon:
Make sure to select the format supported in the browsers most used by your audience. Please refer to this Wikipedia article for up to date information regarding favicon and supported browsers: http://en.wikipedia.org/wiki/Favicon
Go to All Tasks->Files->Images and upload your icon. Image upload instructions are here.
Go to All Tasks->Web Site->Global Settings->Page Settings->Meta Head (see screenshot below) and add (or modify) the existing code and click Save.
<link rel="icon" type="image/png" href="/pub/photo/youricon.png" />
It's important to match the image type with the image extension, or it won't work.
Also, these are case sensitive, make sure to have exactly the same letter casing as the uploaded photo.
Refresh your browser and check to see if the new icon is displaying. Please note that your browser may cache the prior icon for some time. Use a different browser to check if you have done many updates within the past few minutes.
You can create links to your uploaded documents in articles, products, events or any item with modifiable body text by using short code. Just open the article editor, product editor, or event editor and insert short code in the Body (or Summary) field. See the links below for instructions and details:
There are several ways to access the upload feature.
Click the Upload Files button from the Top Menu Bar. From here you can Drag & Drop or browse for images.
You can also upload images from: the Media tab of an item or directly from All Tasks > Files > Images. The Upload Files button appears above the list of images, documents, etc. For more information, see: Uploading Images