Frequently Asked Questions
This section contains common troubleshooting tips we've compiled from our years of providing support. 99% of support requests are answered here, if you do not find your answer, please check out our User Guide or contact customer support and we will gladly assist you.
Thank you - Your dedicated LVSYS Team.
FAQ - Admin
This section contains common questions about setting up and maintaining your account. For more information, see our User Guide. How do I create a new account? How do I customize my ...
FAQ - Analytics
This section contains common questions about tracking visitors to your site. For more information, see our User Guide. How do I add Google Analytics to my site? How do I add a Google ...
FAQ - e-Commerce
This section contains common questions about our e-commerce module. For more information, see our User Guide. Where can I find my orders? How do I change the display order of Products ...
FAQ - Emails
This section contains common questions about using email. For more information, see our User Guide. How do I hyperlink an email address or a phone number for mobile devices? How Do I Check ...
FAQ - Images and Documents
This section contains common questions about adding and using images and documents. For more information, see our User Guide. Where do I upload images? My image will not upload. The ...
FAQ - Admin
How do I add a Google Tracking code to my website?
How do I customize my 404 Page?
How do I add a privacy policy to my site?
How do Sitemaps work on my website?
How do I set my mobile Website Name?
How do I temporarily block a member from commenting?
How do I add Social Plugins on Facebook?
My visitors are reporting Certificate Errors, is my website secure?
Why do I see a certificate error when I try to login to the Admin Panel?
FAQ - e-Commerce
How Do I Change the Display Order of Products and Articles?
How do I change the email for our customer inquiries?
How do I require shoppers to add their birth date?
How do I limit shipping to US-only addresses?
How does sales tax work with ecommerce orders, does it include shipping?
How do I accept credit card payments?
Can I allow pick up for online orders?
How do I preview an article, product, event or form
FAQ - Email
How do I change the email for our customer inquiries?
How Do I Check my Gmail Spam Filter and Whitelist E-mails?
How do I access my LVSYS email and configure my email software?
How do I change the email response sent to visitors when they submit a form?
How do I hyperlink an email address or a phone number for mobile devices?
FAQ - Images and Documents
Why are my images slightly darker after upload
What if my image will not upload?
How do I change the picture Facebook (or other social media) shows for my article?
What should I do if the Upload Link is Not Visible?
How can I resize a photo before uploading?
How do I change the window icon (favicon) displayed in browsers?
How Do I Link to Uploaded Documents in Articles, Products and Other Items?